You can return any item on the site for any reason whatsoever during the first 30 days of ownership, provided the product is sealed in the original manufacturer's packing. Due to the intimate nature of the items sold on our site, we cannot accept returns of any item once it has been opened.
All product returns require a Return Merchandise Authorization, (RMA) number. Customer service representatives will provide shipping instructions. Do not repackage the order and return it to the "shipped from" address.
Returns of products can incur up to a 20% processing fee.
Please take care in providing your shipping information. What you provide is exactly how your shipping label will be printed. Orders returned to us as undeliverable will result in up to a 20% processing fee and no shipping refund will be issued. If you decide to have the product re-delivered to a different address (US addresses only), an additional shipping/handling fee of $10 will apply for US shipping addresses.